FAQ
💬 R36S Handheld – Frequently Asked Questions
🕹️ How do I add games to the R36S?
🕹️ How do I add games to the R36S?
You can add games by connecting the R36S to your computer with a USB-C cable and transferring ROM files into the correct emulator folders (e.g., NES, SNES, PS1).
Once transferred, safely eject the device and refresh your game list from the main menu.
🔋 How do I charge the R36S?
🔋 How do I charge the R36S?
Use the included USB-C charging cable with any 5V adapter. The indicator light will turn on while charging and turn off when the battery is full.
A full charge takes about 2 hours, providing up to 6 hours of gameplay.
🌐 Does the R36S have Wi-Fi?
🌐 Does the R36S have Wi-Fi?
Yes, the R36S handheld supports Wi-Fi for transferring games, syncing save data, and updating firmware.
You can turn it on via Settings → Network → Wi-Fi.
📶 How do I connect the R36S to Wi-Fi?
📶 How do I connect the R36S to Wi-Fi?
Go to Settings → Network → Wi-Fi, enable it, select your network, enter your password, and press “Confirm.”
Once connected, you can access online features like retro achievements and updates.
⚙️ How do I factory reset my R36S?
⚙️ How do I factory reset my R36S?
Go to Settings → System → Restore Defaults.
This will reset your console preferences but keep your game files safe.
For a complete reset, reflash the system image using a TF card and firmware file.
🎮 What games come on the R36S?
🎮 What games come on the R36S?
The R36S game console includes over 20,000 preloaded titles across systems like NES, SNES, GBA, PS1, and N64.
Games are organized by emulator for easy browsing right out of the box.
💾 How many games can the R36S hold?
💾 How many games can the R36S hold?
Depending on your SD card (32GB–128GB), the R36S can store 10,000–25,000 games.
You can always expand your library by upgrading to a larger TF card.
🔄 How do I turn off the R36S handheld?
🔄 How do I turn off the R36S handheld?
Hold the Power button for a few seconds until the shutdown menu appears, then confirm.
Avoid directly unplugging or removing the SD card while the device is on to prevent file errors.
🧠 Is the R36S a good console?
🧠 Is the R36S a good console?
Absolutely. The R36S handheld offers excellent performance for its size and price.
With its Rockchip RK3326 CPU, Mali-G31 GPU, and 3.5-inch IPS display, it delivers smooth gameplay and true retro visuals that rival higher-priced models.
📺 Can the R36S connect to a TV or monitor?
📺 Can the R36S connect to a TV or monitor?
Yes — simply connect via mini HDMI or USB-C (depending on model).
Switch your display input, and enjoy big-screen retro gaming instantly.
🧩 How do I update the R36S firmware?
🧩 How do I update the R36S firmware?
You can update through Wi-Fi (System → Update) or manually via SD card.
We recommend visiting the official support page before installing any third-party firmware like ArkOS or JELOS.
🚚 Where can I buy the R36S handheld?
🚚 Where can I buy the R36S handheld?
You can purchase the official R36S directly from
We offer worldwide shipping, secure payments, and warranty support.
💡 Extra Buyer FAQs
🛡️ Is my payment safe?
🛡️ Is my payment safe?
Yes — all payments are processed through SSL-encrypted gateways like PayPal and Stripe.
Your card details are never stored or shared.
🔄 What is your return policy?
🔄 What is your return policy?
We offer a 14-day hassle-free return policy and 12-month warranty on all R36S units.
If your console arrives damaged or faulty, we’ll replace it or refund you.
🚚 How long does delivery take?
🚚 How long does delivery take?
We ship worldwide within 3–7 business days, depending on destination.
Tracking numbers are provided for all orders.
🎁 Is the R36S a good gift?
🎁 Is the R36S a good gift?
Definitely. With thousands of games preloaded and simple plug-and-play setup, it’s a perfect gift for gamers, collectors, and retro fans of any age.
💬 Do you offer customer support?
💬 Do you offer customer support?
Yes! You can reach our team anytime at sales@revoba.net— we’re happy to help with setup, troubleshooting, or game transfers.